These policies explain how Clayton House uses text messaging for customer, vendor, and store notifications.
Clayton House Marketplace uses SMS to communicate with customers about purchases, pickups, delivery coordination, order questions, product inquiries, and customer service follow-up.
When you provide your mobile phone number during checkout, order placement, pickup or delivery coordination, or when you contact Clayton House Marketplace directly by SMS or phone, we may use that number to send messages related to your transaction, product inquiry, pickup, delivery, or customer service request.
Mobile information collected for SMS communication will not be sold or shared with third parties for promotional or marketing purposes. SMS opt-in data and consent status will not be sold, rented, or shared with third parties for their own marketing purposes.
We may use service providers to help deliver SMS messages and operate our customer communication systems. These providers are permitted to use mobile information only as needed to provide services to Clayton House Marketplace.
For help with SMS communications, email info@clayton.house.
By providing your mobile phone number during checkout, order placement, pickup or delivery coordination, or by contacting Clayton House Marketplace directly by SMS or phone, you consent to receive text messages from Clayton House Marketplace related to your transaction, product inquiry, pickup, delivery, or customer service request.
Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.
You may opt out of SMS messages at any time by replying STOP. You may also reply UNSUBSCRIBE to opt out. After opting out, you may reply START or YES to resubscribe.
For help, reply HELP or email info@clayton.house.
SMS messages may include customer service updates about purchases, pickups, delivery coordination, order questions, product inquiries, and related follow-up. Messages may include links related to your inquiry, order, product, pickup, or delivery.
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